Privacy policy

At NexoFlow, your privacy and personal information are important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

Information We Collect

When you place an order or use our website, we may collect:

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment information

  • Device and browser information

How We Use Your Information

We use customer information to:

  • Process and deliver orders

  • Provide customer support

  • Send order updates and tracking details

  • Improve website performance and user experience

  • Prevent fraud and unauthorized activities

  • Send promotional offers or updates (optional)

Payment Security

All payments are processed through secure payment gateways.
NexoFlow does not store your complete debit/credit card details on our servers.

Sharing of Information

We do not sell or rent customer information to third parties.
Your information may only be shared with trusted partners such as:

  • Courier and delivery services

  • Payment gateway providers

  • Customer support tools

only when necessary to complete your order or provide services.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve browsing experience

  • Remember user preferences

  • Analyze website traffic and performance

Users can disable cookies through browser settings if preferred.

Data Protection

We implement reasonable security measures to protect customer information from:

  • Unauthorized access

  • Misuse

  • Loss or disclosure

However, no online platform can guarantee 100% security.

Customer Rights

Customers may request to:

  • Access their personal information

  • Correct inaccurate details

  • Delete their data (subject to legal or order-related requirements)

Third-Party Services

Our website may include links or services from third-party platforms.
NexoFlow is not responsible for the privacy practices of external websites or services.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with updated information.

Contact Us

For privacy-related questions or support, please contact us through:

  • Email Support : nexoflow.in@gmail.com

  • WhatsApp Support : 6282628867

  • Contact page on our website

By using our website, you agree to the terms outlined in this Privacy Policy.

Thank you for trusting NexoFlow.